LEGAL / PRIVACY
Privacy
Policy.
Last updated: 18 September 2026
This policy explains how personal information may be handled when you use The Chippy Maidenhead website or contact the restaurant. It should be read alongside any privacy information shown by a separate online-ordering provider when you place an order through that service.
1. Information we may receive
Depending on how you use the website, information may include your name, contact details and the contents of messages you send to us. Technical information such as device, browser, IP address and basic website-usage data may also be processed by our hosting or website technology providers where necessary to operate, secure and understand the site.
2. Online ordering
When you follow an order link, you may be transferred to a separate ordering service. That service may collect information required to process your order, such as your name, contact details, delivery address, order details and payment-related information. Its own privacy notice should explain its processing. This website does not claim to store full payment-card details.
3. Why information is used
Personal information may be used to respond to enquiries, provide requested services, administer customer communications, operate and secure the website, comply with legal obligations, resolve disputes and protect legitimate business interests.
4. Lawful bases
Where UK data-protection law applies, processing will depend on the circumstances and may be based on performance of a contract or steps requested before a contract, compliance with a legal obligation, legitimate interests, or consent where consent is required.
5. Sharing information
Information may be shared with service providers that support website hosting, communications, security or online ordering, and with professional advisers or public authorities where reasonably necessary or legally required. We do not state that personal information is sold.
6. Cookies and similar technology
The website or services embedded in or linked from it may use cookies or similar technologies for essential operation, security, preferences or analytics. Where consent is legally required for non-essential cookies, those technologies should not be activated until the required choice has been obtained.
7. Retention
Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, accounting, dispute-resolution and security requirements. Different categories of information may therefore have different retention periods.
8. Security
Reasonable technical and organisational measures should be used to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
9. Your UK data-protection rights
Depending on the circumstances, you may have rights to request access to your personal information, correction, erasure, restriction, objection, portability, and withdrawal of consent where processing relies on consent. Some rights are subject to legal conditions and exemptions.
10. Complaints
If you have a privacy concern, please contact the restaurant first so it can be investigated. Individuals in the UK also have the right to raise concerns with the Information Commissioner's Office where applicable.
11. External websites
Links to external websites are provided for convenience. Their privacy practices are governed by their own policies and are outside the control of this website.
12. Changes to this policy
This privacy policy may be updated when the website, its providers or legal requirements change. The latest version and update date will be published here.
13. Contact
For privacy enquiries relating to The Chippy Maidenhead website, contact the restaurant at 26 Bridge Street, Maidenhead, England, SL6 8BJ or telephone 01628 780780.